Refund policy

Refunds will only be issued in the form of a gift card, regardless of the payment method used at checkout. The gift card will remain valid until fully utilized.

Return/Exchange and Refund Policy :Return Policy We have a 7 day Hassle Free Return policy( No Return, No Exchange For 1999 Or Below Sale Price Products), which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at crm@juniperfashion.com or Raise Return Request at RAISE RETURN.

 

Damages and issues -Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can drop the details at crm@juniperfashion.com or whatsapp at +91-9828045242

 

Exchange Policy -We have a 7 day Exchange policy, which means you have 7 days after receiving your item to request a return.To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a Exchange, you can contact us at crm@juniperfashion.com or Raise Exchange Request at RAISE RETURN.Once the Order will be picked up from your doorstep, we shall dispatch the exchange size from our warehouse. Please allow us atleast 4-7 days to deliver the exchange product at your doorstep.

 

Return/Exchange for International Orders -We do not offer free International Exchange or Return shipping. International orders may be returned using any method of your choice, at your expense. Return is valid incase if you received the damage / wrong size product, requests will be accepted strictly within 24 hours. You can share the query at crm@juniperfashion.com or +91-9828045242

 

Refund Policy - Once a return request has been placed with Juniper Customer Service, it usually takes 3-5 business days to picked up the product from your doorstep and another 2-4 days to initiate refund after successful product inspection by (QC) Quality check department. Once the item is received in our warehouse, it undergoes a quality check which takes about 24-48 hours.