For shipping we use reliable courier companies like Fedex & DTDC to ship the products which are completely insured. Generally, for Cash On Delivery orders, the courier company calls you before delivery. In case you are not available during delivery, you could call them back and arrange for re-delivery or you can pick it up from their location.
We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
Shipping TAT: 3-7 business days
Return & Exchange Policy
At Juniper, it’s our constant endeavor to provide you with the best customer service possible each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return and exchange the order for a full refund of the paid price. We only accept returns for products purchased directly from Juniper website. Any return request for products purchased from our indirect online and offline distributors will be declined by us.
At Juniper we have 7 days return and exchange policy, that gives you an option to return or exchange items purchased from www.juniperfashion.com for any reason within 7 days of receipt of the item.
Guidelines for a valid return and exchange:
1. The product should be in a saleable condition with the tags intact and in their original packaging
2. Product must be unused.
3. Products must be in an unwashed and in undamaged condition.
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